Heartwood Collection CEO – momentum from ‘momentous’ year has carried into current financial year, refinances debt facilities: Heartwood Collection chief executive Richard Ferrier has said the momentum from a “momentous” year for the company has carried into its current financial year, and that it has refinanced its debt facilities with, making an extra £6m available. The company’s accounts for the year to 30 June 2024 show revenue grew revenue grew by 12.6% from £60,291,000 in 2023 to £67,900,000. Site Ebitda grew from £10,943,000 to £11,689,000, with gross margin improving from 73.2% to 73.3%. The company said this growth is attributed both to new site openings in the year and a positive trend, with like for like sales in 3% growth. The company said its strength lies in its pub and restaurant sales volumes, and that once fixed costs are covered, the highest volume outlets “convert to profit well”. The company’s pre-tax loss more than doubled from £6,839,000 to £15,330,000. The key factor in this, the company said, was financing costs of £13.2m, although only £6m of this was cash paid in the year as the remainder is accruing on shareholder debt. In addition, it said central overheads of £6.7m and depreciation of fixed assets of £5.2m are “reflective of the significant investment of capital in the ongoing growth of business”. Ferrier said: “It was a momentous year for us as we opened our first pub with rooms in Dorking and continued to grow through our freehold expansion strategy. The momentum has carried into the current financial year, which has already seen the successful opening of four additional pubs with rooms and three standalone pubs. I am immensely grateful to everyone at Heartwood Collection for their dedication, passion, and camaraderie.” Ferrier said the company’s first pub with rooms had seen “brisk initial trading” and “heralded a successful launch into accommodation”. Since then, a further five pubs with rooms have launched – the most recent being The Ragged Robin in Godalming, Surrey, last week. Overall, the current financial year has already seen the opening of seven new locations, bringing its total to 31 Heartwood Inns pubs and 14 Brasserie Blanc restaurants across the UK. Its next opening will be The George & Dragon in Marlow, Buckinghamshire, on Tuesday, 15th July – with The Red Lion in Stratford upon Avon, Warwickshire, The Old Crown in Bookham, Surrey, and The Woodman in Southgate, London, already confirmed to follow this in 2025. Post year end, in May 2025, the group refinanced all its existing debt facilities with OakNorth Bank. The overall facility available has been increased from £75m to £81m and the new facility runs to July 2028, with repayments commencing from April 2026. This follows a new debt facility of £25m agreed in November 2024 with Heritable Development Finance, primarily to fund new site acquisition and development, with £12m so far committed to ongoing projects. In his statement in the company’s accounts, executive chairman Mark Derry added: “Beyond the wider environment, the sector itself faced further challenges. Energy costs remained high throughout the year in comparison to previous years, duty on alcohol has increased and food inflation, like energy, while easing as the year progressed, nonetheless was a constant test. In such a labour-intensive industry, our single biggest investment is in our employees. The single greatest threat is the unsustainable year on year increases in national living wage. Another 10% hike in the living wage in April 2024 highlighted that in all but one of the last seven years recorded wage increases at twice the rate of inflation. Conservative and now Labour governments alike, based on the recommendations of the Low Pay Commission, have committed to pursue the policy of making the minimum wage equivalent to two thirds of the median wage. This in itself causes further inflation in the labour market as the median wage earners seek to gain recognition for their endeavours. Since the year end, there has been further material increases in minimum wage and national insurance contributions in April 2025. Critically, it pushes the ever-increasing costs onto business operators who are already struggling to pass on inflationary pressures. It is unlikely to change until the inevitable catastrophe of company insolvencies accelerates. I am delighted to report that no employees in the Heartwood Collection are at or near minimum wage as our substantial tips mean that they are gratifyingly highly remunerated. On the subject of tipping, in October 2024, we revisited our internal policies alongside the new government legislation to ensure that we treat all of our staff fairly and transparently. Thankfully, Heartwood remains one of very few businesses in the sector to continue to invest as others cut investment to cope with rising costs. This has presented the group with a number of excellent property opportunities in anticipation of a much-improved economic environment in the future. Capital expenditure reached £49m, £27m on 11 freeholds and £22m on development capital and maintenance. This was funded through a combination of bank debt of £26m and shareholder funding of £27m drawn in the year. We are currently under development at a further two pub locations and one pub with rooms, all of which are expected to open later this year. Once all sites are open and trading, the group will be holding freehold properties with a combined value in excess of £130m.” No dividends were paid (2023: nil).
Premium Club subscribers to receive updated Multi-Site Database with 3,442 operators and 23 new companies on Friday: Premium Club subscribers are to receive the updated Multi-Site Database on Friday (27 June), at noon. The next Propel Multi-Site Database provides details of 3,442 multi-site operators and is now searchable in seven main segments. The database features, 1,004 (29%) operators from the casual dining sector, 798 (23%) pub and bar operators, 587 (17%) cafe bakery operators, 475 (14%) quick service restaurant operators, 283 (8%) hotel operators, 221 (6%) experiential leisure operators and 54 (2%) fine dining operators. The database is updated each month, and this edition includes 23 new companies. The database includes new companies in the pub and bar sector such as
Randall’s, the Jersey-based pub group. Premium Club subscribers also receive access to five additional databases:
the New Openings Database; the Turnover & Profits Blue Book; the UK Food and Beverage Franchisor Database;
the UK Food and Beverage Franchisee Database and
the Who's Who of UK Hospitality. All Premium Club subscribers will be offered a 20% discount on tickets to Propel paid-for events including the Operational Excellence Conference in July and discounts on specialist sector reports. Operators that are Premium Club subscribers are also able to send up to four members of staff to each of our four Multi-Club Conferences for free. Premium Club subscribers receive their dailyPropel Info newsletter 11 hours earlier than standard subscribers, at 7pm the evening before. They also receive videos of presentations at eight Propel conference events two weeks after they are held. This represents around 100 videos of industry insight over the course of the year. Premium Club subscribers will be sent a dedicated monthly newsletter that will highlight key updates in the sector and direct subscribers to all the vital content their membership offers. Premium Club subscribers also receive exclusive opinion columns every Friday at 5pm, which include the thoughts of Propel group editor Mark Wingett and a host of industry leaders from across the sector. A Premium Club subscription costs an annual sum of £495 plus VAT for operators and £595 plus VAT for suppliers. Companies can now have an unlimited number of people receive access to Premium Club for a year for £995 plus VAT – whether they are an operator or supplier.
Email kai.kirkman@propelinfo.com today to sign up.
Michelin-listed London Italian restaurant blames Budgetary cost rises as it announces its closure: Michelin-listed London Italian restaurant Margot has blames Budgetary cost rises as it announces its closure. The restaurant, in Great Queen Street, in the heart of Covent Garden, first opened its doors to customers in 2016, reports The Daily Mail. Initially a venture by two of London’s most experienced maître d’s – Paulo de Tarso and Nicolas Jaouën – the restaurant won praise from the Michelin Guide, CN Traveller and other renowned critics for its menu. Named after de Tarso’s mother-in-law, the business was applauded by the Michelin Guide for its “service and surroundings” and “top quality ingredients”. Described by Michelin as a “plush Italian restaurant offering an appealing choice of dishes” – these included its buttery, rich ravioli parcels served with toasted hazelnuts, alongside chicken wrapped in delicate Parma ham and tucked into a bed of sage and shredded rapini. The owners have now announced on Instagram that it will close for the final time on Saturday (28 June). “After much reflection, and as a result of the substantial business rate and national insurance cost increases imposed on us in this year’s budget, we have made the difficult decision to close Margot,” the statement said. “Our final day of service will be the 28th of June 2025. We are deeply grateful for the support, memories, and meals we've shared with this wonderful community. Thank you for allowing us to serve you. Your loyalty and encouragement have meant everything to us. Though this chapter is ending, we are proud of what we built, and we'll carry these memories with us always.”